SERVING COLORADO SPRINGS TO CASTLE ROCK, CO 719.330.4226

Frequently Asked Questions

Get answers to frequently asked questions from All American Dumpster customers before you rent a roll off dumpster. Topics include acceptable materials, additional fees, and safety precautions.

How Full Can I Fill The Dumpster?

Materials may not protrude from the top of the container. The customer is responsible for removing excess debris that exceeds the top edge. We are required by law to tarp each load for safe transport. If we are called for pick up and there is material protruding from the top of the container, we will require a $75 return trip fee to cover our costs.

Is There a Weight Limit?

● Both the 10-yard and the 20-yard container-limits include 4,000 lbs.
● The maximum legal weight for the10-yard and 20-yard containers is 8,000 lbs.
● You will be charged $65 for each additional ton (2000 lbs).
● If the container is over the 8000 lb legal weight limit, the customer must offload, pay a $75 trip fee, be charged a $25 per day
fee until off-loaded, and.will be charged an additional fee by the landfill.

NOTE: Unless heavy debris is loaded, rarely will the container weight exceed the included 4,000 lbs.

What About Heavy Debris Like Dirt, Rock, Concrete, Tile, Sod, etc ?

As a convenience we accept very limited amounts. Keep in mind, this material often weighs 2,000-lbs. per yard. A 10-yd container filled with this heavy material could weigh as much as 26,000 lbs! If you plan to throw out more than a yard, you will need to hire a company with large trucks to accommodate.

Can I put Tires, Mattresses, or Empty Paint Cans Into The Container?

Tires are not allowed in the containers. Mattress and box springs are an additional $100 charge per item. Paint cans are okay as long as the paint is dried out. Liquid paint is not allowed.

What Items Are Restricted From Your Containers?
See our list of Unacceptable Items.

If you are unsure if an item or items are acceptable, just call us and we will assist you. Any of the above items not previously discussed and discovered at the landfill will incur an additional charge of $85 per item plus 10%.

How Much Notice Do You Need?

Turnaround time depends upon demand and equipment availability. Typically, we can-do 24-hour notice. Reserving in advance is a good thing. If you cancel your order 48 hours in advance, your payment will be fully refunded. If you decide to cancel less than 48 hours prior to your service day a $75 charge will be made, and the balance of the payment returned.

Can You Set The Container In The Street?

Most cities and HOA communities do not allow containers to be placed in the street without prior approval. We need this approval in writing from the HOA or city 24 hours prior to your drop off time. Fortunately, we have equipment that allows us to place our containers on property when others can’t. It is the customer’s responsibility to check with local municipalities to determine if a permit is required. It is also the customer’s responsibility to check with their HOA for regulations regarding container rentals. We will do our very best to assist you.

Do I Need To Be Home At The Time of Delivery and/or Pick Up?

Being home at the time of delivery is recommended but not required as long as there are specific instructions on where to place the container. HOA or city permits are required to be able to place the container on the street and a copy of them must be submitted to our office prior to delivery. Being home at pickup time is not required.

Do You Have Additional Fees?
Our price covers delivery, removal and disposal for bins that are within our allowed weight limits of 4000 lbs. There will be an additional charge for extra weight. There are no additional fees unless there are unacceptable waste or items that have additional fees. See our list of Unacceptable Items.
What Do You Mean By “Driveway Friendly?”

We do not take responsibility for the pre-existing condition of your driveway and subsurface, and therefore, do not take responsibility for any driveway damage. We do, however, take the utmost care while delivering and removing the container and have upgraded all of our dumpsters with driveway friendly rubber rollers (wheels) made out of recycled truck tires.

Do Your Containers Have Any Safety Precautions?

Yes, please refer to our container rental contract. The contract must be signed and returned before container is delivered.

What Happens If I Damage The Container?

The customer is responsible for any damage caused to the container while it is under a rental agreement with you. For example, all unauthorized moving of a container causing damage, pouring wet paint or other sticky material into the container, paint overspray or graffiti that defaces or mars the surface and appearance of the container, or using heavy equipment to drop heavy loads into the container causing dents in its interior and exterior sheet metal. Repairs for container damage will be charged to the customer.

How Long Can I Keep My Container Rental?

All American Dumpster standard rates are for 3 to 7 days. If additional days are needed, we strongly recommend requesting additional days at the time you order. This will reserve your rental and ensure the container is not committed to a future customer after 7 days. Additional fees apply for additional days and there is no guarantee that you will be able to keep the container extra days once your order has been placed. See our fee schedule. We will do our best to accommodate your needs.

How Do I Pay For My Container Rental?

The preferred and most common method is by making an advance payment with a credit or debit card either through our website or over the phone. This reserves the delivery slot.

IMPORTANT!

What Can I Put in My Container?

Appliances*
Bathtubs
Bikes
Broken Toys
Brush
Cabinets
Cardboard
Carpet
Concrete (Dry)
Construction Debris
Demolition Debris
Dirt, Rock, Sod, Tile, Concrete**
Doors
Drywall
Flooring
Food Waste (Bagged)
Glass
Grill (without gas tank)
Household Junk
Insulation
Lawn Furniture
Leaves
Mattresses and Boxsprings***
Metal Furniture
Metals
Mulch
Old Luggage
Packaging Materials Paneling
Paint Cans (paint must be dried out and lid off)
Paper
Plastics
Plywood
Rugs
Sand
Screens
Shrubs
Siding
Sinks
Sod
Toilets
Tree Clippings
Trim Materials
Windows
Wooden Furniture
Yard Waste

What Can’t I Put in My Container?

Adherent substances
Asbestos
Batteries / Car Batteries
Carcasses
Chemicals
Concrete (Wet)
Corrosive, Reactive,Toxic, Biohazzard, Infectious Waste
Electronics
Flammable or Ignitable Waste
Fluorescent Lightbulbs
Food Waste (Unbagged)
Freezers
Freon
Fuel
Glue (Wet)
Hot tar
Hot Water Tanks
Household Cleaners
Inks and Resins
Medical Waste
Liquids
Oil and Fuel
Paint and Lacquers
Plaster (Wet)
Propane Tanks
Railroad Ties / Telephone Poles
Refrigerators
Tires
Toxic or Hazardous Waste

ALSO, any other “sticky substance” that would require removal from bin walls

IMPORTANT NOTE: If unacceptable material is found on site, it will be removed. If it is found upon dumping the bin, it will be returned and customer will be assessed an $85 fee per item and any fines administered, plus 10%.

*No Refrigerators, Microwaves, Air Conditioners, or Computers

**Keep in mind, this material often weighs 2,000-lbs. per yard. A 10-yd containerfilled with this heavy material could weigh as much as 26,000 lbs! If you plan to throw out more than a yard, you will need to hire a company with large trucks to accomodate.

***$100 per Matress or Boxspring

Awesome service! Very friendly family-owned business.
I love All American Dumpster!
K. Graham

Used All American Dumpster for our remodel.
Absolutely delightful to work with!
A. Adamson